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5 Reasons Your Data Center Move Can't Wait Any Longer

By: Blair Felter on July 24, 2020

Data centers have become an essential element of today’s high-tech organizations (and even some of the “low-tech” ones). Making the decision to place computing hardware in a data center environment is a momentous choice, but it shouldn’t be perceived as an irreversible choice. There are often cases where a provider is no longer meeting an organization’s needs, which prompts conversations about making a data center move.

What is a Data Center Move?

A data center move or migration is a complex process that physically relocates servers and other equipment from one environment to another. Moving the hardware itself is actually the easy part, although there are some risks involved with disconnecting and transporting computing equipment. The real problem comes with identifying what network systems and data that hardware supports. Randomly unplugging or disassembling equipment without first mapping out dependencies and configurations can make it difficult to get things up and running once the hardware is moved to its new location.

The most successful data center moves begin with a comprehensive migration plan that maps out a timeline, identifies the assets involved, and assigns key roles to specific people within the organization to ensure a smooth transition. Moving from one third-party data center to another is typically easier than moving from an on-premises solution to a colocation facility, simply because the destination environments will be relatively similar. On-prem solutions tend to be much more varied, and there’s no guarantee that the destination data center will be able to support the IT stack as it exists in a longtime on-prem deployment that has developed over time.

5 Good Reasons to Make a Data Center Move

Not all colocation data centers are created equal, however. Sometimes after migrating into a third-party solution, organizations discover that their provider isn’t meeting their needs or is unable to deliver on their promises. Although migration from one colocation facility to another can be a stressful process, there are a number of good reasons why a data center move might make sense for a company.

1. Lack of Transparency and Control

Although colocation typically offers data center customers with a more efficient environment that keeps their power and cooling costs under control, providers don’t always give their customers the ability to monitor their infrastructure adequately. Power or bandwidth usage could be higher than anticipated, but without the ability to monitor those trends in real-time, it can be difficult to see where the inefficiencies or other problems might be located. Just because a company is trusting the colo facility to manage the infrastructure doesn’t mean it should sacrifice its ability to see what’s actually happening with a deployment.

2. Poor Service and Support

Outsourcing key IT functions is supposed to be one of the big benefits of colocation. Ideally, the provider’s team should function as an extension of the customer’s IT department, which allows in-house personnel to focus their attention on developing new services and products rather than troubleshooting infrastructure problems. However, organizations are incredibly dependent upon their networks, and when something goes wrong, they need the problem addressed immediately. If a colocation provider doesn’t provide 24x7x365 support or takes forever to follow up with IT support tickets, customers will likely experience frequent downtime. In such cases, it’s time to start looking for a new provider.

3. Vendor Lock-In

Flexibility is critical to success in today’s fast-moving economy. Data center customers need access to a variety of service providers to meet their business needs. One of the advantages of a colocation data center is having access to low latency direct on-ramps to cloud computing platforms. Unfortunately, not all facilities offer the same connectivity options. If the data center isn’t carrier-neutral, it could end up locking their customers in with specific vendors who might not be a good match for their business needs. Too few options could also mean higher prices since the connectivity marketplace will be less competitive.

4. Too Much Downtime

Colocation data centers typically provide organizations with much more reliable infrastructure to support their mission-critical systems. Every moment of system downtime could potentially cost a company in terms of lost revenue, missed opportunities, and diminished brand reputation. If a facility suffers frequent downtime due to unreliable infrastructure, it’s time to start looking for a new provider. The data center’s service level agreement (SLA) for uptime should be one of the first things customers look at to know what they should expect in terms of data availability. They should also offer multiple risk mitigation services such as dedicated physical backup locations or cloud-based DRaaS solutions.

5. Compliance Challenges

For many industries, meeting security compliance standards is essential to a company’s ability to do business. In addition to their own compliance requirements, they also need to make sure that their vendors are able to meet the same standards to safeguard customer data and offer some protection against risk. If a data center fails to meet these requirements or cannot reliably demonstrate its adherence to them through attestation reports, their customers may be exposing themselves to substantial liability in the event of a data breach. A lack of compliance in one area is typically an indication of deeper organizational problems elsewhere.

Choosing Your New Data Center Home

Once a company makes the decision to move, selecting a new data center doesn’t have to be a difficult choice. Key decision-makers should assemble a list of potential destinations based on their existing and future needs. From there, they can create a list of questions to better evaluate their options and determine which data center will provide the most benefits and address their needs most effectively.

vXchnge is dedicated to helping companies make their data center move a success, providing the guidance and support organizations need to achieve a successful migration. Our data centers are engineered for perfection and are backed by 100% uptime SLAs. With a robust, carrier-neutral connectivity marketplace and 24x7x365 remote hands support, every one of our facilities is well-positioned to meet the needs of companies from a variety of industries. And thanks to our revolutionary in\site intelligent monitoring platform, customers can monitor every aspect of their deployment, retaining the same level of visibility and control they would want to have from a dedicated on-premises solution.

To learn more about how vXchnge is redefining colocation services, contact one of our data center experts today.

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