Employee Spotlight: Elif Ozden

Elif has been with vXchnge since March 2015 and started out as an OSSC Specialist. Her cheerful demeanor and outstanding performance in that role was the catalyst for her promotion to OSSC Manager in late 2016. As the manager of the OSSC, Elif is responsible for a 24-hr team of OSSC Specialists that handle a wide range of responsibilities, including but certainly not limited to, support ticket requests, maintenance notifications, service advisories, network outages, facility events and much more. Elif personally invests much of her time ensuring her team delivers clear, timely and consistent communication to our customers, along with outstanding service and responsiveness. When Elif isn’t devoting her energy into vXchnge, she enjoys living life to the fullest, on her terms, the way she sees fit.

Why do you enjoy working at vXchnge?

There are many reasons I enjoy working for vXchnge; my amazing team, career growth, a short commute, and the list goes on and on.  I would say the most important one is having Frank as my manager.  He is the best manager I’ve ever had the privilege of working with.  He is extremely intelligent, patient, fair and humble.  His work ethic and the way he leads our team is truly something to be envied.  Our team as a whole has nothing but respect and adoration for him which makes day to day life at vXchnge very positive and motivating.  He helps us learn and grow within our roles and is the strongest support system we have.  The OSSC is really lucky to have someone setting such a high standard because it keeps us trying to achieve the same without hesitation.

Are you interested in working at vXchnge? Check out our Careers Page. 

If you could only wear one color for the rest of your life, what color would it be?

Black. It’s my favorite color. It makes anything you wear look chic and put together, you can’t go wrong with black on black everything!

You just got home from work and you sit down to watch TV. What show do you turn on?

I’m a huge BRAVO fan. When I get home from work I don’t want to necessarily focus on anything that requires too much attention. BRAVO is the network with Andy Cohen and all the Real Housewives shows, I enjoy a variety of shows on that network and it helps me unwind and makes me laugh a lot.  My all-time favorite show is GIRLS, I’ve rewatched all the seasons half a dozen times. It’s also my go to if there is nothing but repeats of things I’ve already seen on BRAVO.

Where did you grow up at?

I was born in Istanbul, Turkey and lived there until age five. My family moved to New Jersey and I’ve been living in or around Clifton ever since. Growing up in Clifton was pretty amazing, it’s a huge town with a lot of diversity. 

Check in next week to read about another vXchnge employee that we feature in our Employee Spotlight!