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How to Make Sure Your IT Infrastructure Is Emergency Ready

By: Devin Partida on September 28, 2020

The COVID-19 pandemic has illuminated many things for individuals, governments and businesses across the globe. Specifically, the tech world has had to take a step back and reevaluate itself.

The pandemic's urgency pushes forward the need for a better IT infrastructure for businesses of all kinds. This need for an upgrade expands beyond the pandemic, too — a powerful digital infrastructure is the proper way to prepare and be proactive for emergencies. 

The Need for Powerful IT

Emergencies happen and are often unpredictable — the pandemic is the best example. With some businesses shutting down forever, issues can arise for others at any moment. These problems won't always be the same caliber as COVID-19, but companies must still prepare. 

On the tech side of things, cyberattacks have increased during the ongoing pandemic. People are turning to technology more and more every day. Whether it's for storing and sharing confidential information, working from home or holding video conferences, people rely on tech now more than ever. Cybercriminals then take advantage of this new dynamic and seek to steal funds and valuable information. 

For instance, the Italian government saw a temporary attack at the beginning of the pandemic. As residents went to apply for coronavirus benefits on Italy's Social Security site, it crashed, and hackers obtained access.

However, this example is on a large-scale. Small businesses have lost billions due to cyberattacks during the pandemic. To better respond to emergencies like this — and prepare for them in the future as well — enterprises must act immediately to establish better IT infrastructure. 

Steps to Take

Strengthening digital infrastructure involves preliminary work. Digitization is critical to creating a tech-based setup. A modernized business brings easier communication, smoother operations and higher customer satisfaction due to the sheer simplicity of operations.

Once a workplace has fully transitioned — through actions like switching to digital payments, storing files digitally and sharing and data analytics — it can then move on to its IT infrastructure. 

There are three main areas of interest that companies should look into — hardware, software and networks. Hardware includes servers, computers, routers and data hubs. The software involves the hardware's operating systems, and the network is what connects everything. 

From here, businesses should update anything outdated. Older systems will not function well enough to be effective in these modern times. Newer systems can handle more data and users.

An enterprise should also focus on accessibility. Knowing who has access to certain files and information is critical. While working from home, employees are on countless unsecure networks. Choosing secure platforms for accessing files is a must. 

Similarly, if the digital infrastructure can't adapt to new developments, then it likely isn't working in the company's favor. For instance, if leaders can't scale the network to fit more or fewer employees in the future, then it won't function as they need it to. 

Proactive Necessities for IT Infrastructure

Responding to breaches and attacks is half the battle. To properly prevent attacks and save money in the long run, businesses should take proactive measures. These can be inexpensive and easy to implement. 

For instance, firewalls and antivirus software will work for small businesses. Training employees to recognize phishing scams will also help prevent common scams. For larger companies, establishing a full IT team can be a wise investment.

Once implementing these strategies, businesses should keep in mind two things — simplicity and effectiveness. The best solutions don't have to be overly complex. Instead, finding a system that works for employees while securing the business from outside threats will bring about the best results. 

Preparing for the Future

Like COVID-19, emergencies come with no notice and can completely uproot how businesses operate. They can also bring a wave of cyberattacks. Having the best IT infrastructure will protect enterprises from these difficult scenarios.

From digitizing business efforts to implementing strong tech operations, businesses must prepare themselves for the present and future.

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