Effective: April 2, 2019
Updates since last version:
- Clarified the Master Administrator role for in\site
- Update to Customer Conduct regarding parking
- Update to Use of Services
- Updated the Storage policy
- Clarified Environment Downtime
- Updated the HVAC SLA
Welcome to vXchnge Data Centers.
Thank you for choosing vXchnge for your colocation needs. This document contains information regarding access to our Data Centers, security, installation/maintenance guidelines, requests for new services/upgrades, trouble reporting and other items to ensure the safe, and efficient operation of your equipment within our Data Centers.
We look forward to providing you with world-class service and support. Our Operations Service Support Center (OSSC) staff is ready to assist you 24/7.