To view the list of all in-rack assets tap the In-Rack Assets button. All assets are listed with the cabinet they are associated with, the RU position they occupy, along with the manufacturer and model for each. From this list you can easily create new support tickets for any assets, greatly minimizing the time needed for Operations to locate the device and address your needs.
To see a visual representation of the device within the cabinet, tap the asset’s name and then tap the name of the cabinet at the top.
To create a new support ticket, simply tap the ticket icon.