You can quickly search the app for users, support tickets, and assets. This allows you to find, view, or edit support tickets or change user access faster than navigating through the app to locate them. Performing a search automatically navigates to the list of users, tickets or assets, filtering the list to show all matching records.

How to perform a search

  1. To perform a search, first tap the magnifying glass icon at the top.


  1. Next, choose a record type (Users, Support Tickets, Cabinets, In-Rack Assets, Power Circuits, Bandwidth Services, or Cross-Connects).
  2. Enter the search query text, and then tap the Search button.

Search 2