Bandwidth Usage

This page allows you to see the network traffic associated with any of your IP services over a configurable length of time and displays the 95th percentile applicable to each complete month. You can also set up notifications to let you know if your IP service exceeds a configurable threshold based on a percentage of the service’s commit rate.


Bandwidth Monitoring and Reporting

To report on the bandwidth used by your IP service(s), select the service from the drop-down list. Once the initial data set is displayed, change the date range as needed by either selecting from one of the built in “zoom” values at the top, by entering specific dates, or by dragging the date range slider at the bottom. You can also simply “click and drag” or “loop” across an area of the chart to quickly focus in on that section of usage data.

Under the chart, you will find ‘Upload’ and ‘Download’ attributes related to your IP service. The names that appear next to these attributes (i.e. ‘cas1’, ‘er1’, etc.) are the names of the vXchnge switches or routers that are used to deliver the service. This information is provided in case you have a specific question about your service regarding these devices. If the chart includes multiple ‘Upload’ and ‘Download’ attributes, the service includes redundancy in its design. When multiple routers or switches are being used to deliver the service, you will see ‘Total Upload’ and ‘Total Download’ attributes, which are enabled by default when the Bandwidth Usage page is first opened. Each of the individual ‘Upload’ and ‘Download’ attributes can be enabled and disabled at any time by clicking them. In addition to showing the ‘Upload’ and ‘Download’ attributes, the 95th percentile associated with one or more completed months will be shown.

To view the bandwidth used at a specific point in time, simply point to the usage line at the desired point to see a pop-up displaying the usage information.

NOTE: When viewing the usage data over a period that is longer than a month, the individual data points that are collected at 5-minute intervals are combined into 2, 4, or 6-hour aggregate groups with the peak bandwidth being displayed. For this reason, views wider than one month are designed to show you usage trends. For the most accurate depiction of bandwidth data with the best resolution, view the data in a window of one month or less.

Once you’ve targeted the specific data that you are interested in, the graph and its related usage information can be printed or downloaded as a JPG, PNG, or PDF file. The data can also be downloaded as a CSV or XLS file.

  • Bandwidth information is shown in your workstation’s local time, and new readings are available every 5 minutes upon page refresh.
  • IP services are listed according to the type of service that you have (VRP2, DIA1, BGP2, etc.) and include the internal identifier if needed by Support.

Bandwidth Notifications

To view existing notification configurations and create new ones, click the Notifications button. This will display a list of any existing notifications that were previously created. To view the history of any notifications that had been sent, click ‘Notification History’. Otherwise, to create a new one, click ‘New Notification’.

Select the name of the IP service that you’d like to monitor, select the ‘Upload’ or ‘Download’ attribute that you are interested in, and enter a threshold as a percentage of the service’s commit rate. To specify a delivery address other than your own, enter one or more email addresses into the ‘Delivery Email Address’ field and then click ‘Submit’. You can create as many different threshold notifications as you like for your IP services.

If your IP service exceeds the threshold that you had set, a notification will be sent within 24 hours to inform you of the overage.