Introduction

Welcome to in\site, vXchnge’s Business Intelligence System. in\site provides online access for you to easily:

  • Submit and track support, shipping, and site access tickets, including scheduling tickets for automatic creation.
  • Report on network bandwidth and power utilization and be notified when usage exceeds set thresholds.
  • View and report on data center access activity.
  • Manage user access to in\site and vXchnge facilities.
  • View, download, and print invoices, sales orders, and service orders.
  • Pay invoices electronically.
  • Download and print compliance reports, including SOC 1 Type II (SSAE 18), SOC 2 Type II, ISO 27001, HIPAA/HITECH, PCI DSS 3.2, and compliance bridge letters.
  • Schedule automatic exports of your favorite views of information.
  • View an interactive floorplan of the data center, showing where your cabinets are located and how power is being utilized within them in real-time.
  • Manage and track the location of infrastructure assets within your cabinets.
  • View your cabinet, cross connect, power circuit, and IP bandwidth service inventory.
  • View advisories and other activities taking place in the data center.

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