Password Reset

 

Should you forget your password, a “Forgot Password?’ link is available on the logon page. After entering your registered email address, an email will be sent that will allow you to reset it.

NOTE: If you do not receive this email within a few minutes, please check your Spam or Junk Email folders.

How to Change Your Password

If you would like to change your password, a few different options are available:

How to change your password prior to logging into in\site:

  1. Click the ‘Forgot Password?’ link on the logon page.
  2. Enter your registered email address.
  3. Check your email box for a message providing a link to reset your password.

NOTE: If you do not receive this email within a few minutes, please check your Spam or Junk Email folders.

  1. Click the link in the email to be taken to a ‘Finish Account Setup’ page.
  2. Answer your challenge question and then click ‘Submit’.
  3. Enter and confirm your new password and then click ‘Save’.

How to change your password after logging into in\site:

  1. Click to open the Help menu in the upper right.
  2. Select ‘Change Password’ from the list of options.
  3. Check your email box for a message providing a link to reset your password.

NOTE: If you do not receive this email within a few minutes, please check your Spam or Junk Email folders.

  1. Click the link in the email to be taken to a ‘Password Reset’ page.
  2. Answer your challenge question and then click ‘Submit’.
  3. Enter and confirm your new password and then click ‘Save’.

How to change your password directly under User Management:

  1. Open USER MANAGEMENT.
  2. Click the ID link associated with your user account.
    1. If you do not have access to manage other users, enter your new password into the Password and Confirm Password fields located under the Contact Information section at the top.
    2. If you can manage other users, first scroll down to the ‘in\site Access’ section of the form and then enter your new password into the Password and Confirm Password fields.
  3. Click Submit to save your changes.