Search

Search

The Search in\site feature allows you to search the system for the most frequently requested information.

The search queries the following areas of in\site and their related fields:

TICKETS

  • Ticket Number
  • Internal ID
  • Contact Name
  • Subject
  • Notes

TRANSACTIONS

  • Invoices
    • Invoice number
    • Billing Information
      • Addressee
      • Attention
      • Address 1
      • Address 2
      • Address 3
    • Sales Orders
      • Sales Order Number
      • Customer Message
      • Shipping Information
      • Billing Information
    • Service Orders
      • Service Order Number
      • Shipping Information
      • Billing Information

DATA CENTER ACCESS LOG

  • Authorized Name
  • Authorized By

IN\SITE ACCESS LOG

  • Name

DATA CENTER INVENTORY

  • Asset Name (Cabinet Name, Cross Connect Name, Power Circuit Name, Bandwidth Service Name)
  • Customer Tag

ASSET COMPLIANCE

  • Asset Name
  • Description

USER MANAGEMENT

  • First Name
  • Middle Name
  • Last Name
  • Email Address
  • Company Name
  • Comments
  • Addressee