in\site Privacy Policy

Applicability:  in\site Customer Platform, in\site Mobile App

Please read this in\site Privacy Policy carefully before using the web version or downloading the mobile application of vXchnge in\site (“platform”).

This Privacy Policy governs your use of the platform, which will allow you to access in\site directly from your web browser or mobile app. Your use of the platform will remain subject to the existing Master Service Agreement (“MSA”) governing such use. Your use of the platform indicates your consent to this Privacy Policy.

  1. Privacy. This in\site Privacy Policy is an extension of the vXchnge Privacy Policy & EU Privacy Policy (a current version of which can be found at

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or other’s rights, property, or safety.

  1. Data We Collect. We may collect information associated with your IP address, such as the time and date of a visit, the operating systems and browser type, and activity while using in the platform. Any of the information we collect from you may be used in one of the following ways:
  • To personalize your experience (your information helps us to better respond to your individual needs).
  • To improve the platform (we continually strive to improve our feature offering based on the information and feedback we receive from you).
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs).
  1. Access. vXchnge grants you a revocable, non-exclusive, non-transferable, limited license to download, install, and use the platform for your internal business purposes strictly in accordance with this Privacy Policy and the customer-signed MSA. The in\site mobile app will not request access from mobile device Contacts, Photos, etc. The mobile app can be used to call vXchnge support phone numbers or email vXchnge staff. Your use of the platform requires that you have an existing account with vXchnge and agree to the terms of your on-file company MSA.
  2. Changes to the in\site Privacy Policy. vXchnge reserves the right to modify this Privacy Policy located at If vXchnge makes material changes to this Privacy Policy, we will notify you via announcements through the platform. Your continued use of the platform after vXchnge publishes a notice of change to this Privacy Policy indicates your consent to the updated terms.
  3. Maintenance & Support. vXchnge reserves the right to deploy changes, updates, or enhancements to the in\site Privacy Policy at any time. vXchnge has no obligation to furnish such services to you and may terminate such services at any time without notice. You acknowledge that neither Apple (for iOS Mobile App) nor Google (for Android Mobile App) has an obligation to furnish any maintenance and/or support services in connection with the in\site mobile app.
  4. Acceptable Use. From the date of the platform use or download, you acknowledge strict adherence of the Acceptable Use Policy (“AUP”) stated in the Customer Handbook from vXchnge. Condition which may result in Platform access suspension, revocation or termination are outlined in the Customer Handbook.
  5. Warranty. Your use of the platform is at your sole risk. The platform is provided on an “as is” and “as available” basis. vXchnge expressly disclaims all warranties of any kind, whether express or implied, including the implied warranties of merchantability, fitness for a particular purpose and non-infringement.
  6. Suspension or Termination. vXchnge reserves the right to suspend or terminate your access to the platform at any time based on your adherence to the AUP. You understand that if your account is suspended or terminated, you may no longer have access to the content that is stored within the platform.
  7. Intellectual Property Rights. You agree that you will not use the proprietary information or materials included in this application in any way whatsoever except for the use of vXchnge services in compliance with this policy and your signed MSA.
  8. Legal Compliance. You swear, affirm and attest that (a) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (b) you are not listed on any U.S. Government list of prohibited or restricted parties.
  9. Contact Information.

Last Updated: 5 Feb 2019