A remote hands team is an IT tool. Be sure you have the right tools for the job.
When an emergency arises at 2 am, is there someone at your data center to help you out? Colocation services offer a lot of advantages, but if one of them isn’t a responsive remote hands service, then you may want to keep looking.
The modern business world runs 24/7, so your network needs to as well. That means you need a knowledgeable and accessible team to provide support when issues arise. Remote hands services provide just that kind of assistance, but not all remote hands teams are created the same. Understanding what remote hands teams do and how they can help as well as what to look for should be an important factor when choosing your colocation partner.
With “The Remote Hands Guide: How it Works and How to Find the Right Services” includes an overview of remote hands services including:
- What are remote hands services?
- What services do remote hands provide?
- Benefits of remote hands service
- What to look for in a remote hands service