Risk & Compliance

Compliance is in our DNA.

We are compliant, so you are compliant! We protect your business, so that you can focus on the details that benefit your business. The equipment, information and uptime reliability are all critical to achieving your mission. We understand providing a worry-free service and watching your back is part of our service commitment.  We lead the competitive landscape on standards and compliance for our customers. vXchnge is prepared, which means you are prepared---and compliant.

Risk Factors

Regulatory requirements and business governance issues are vast and complex.  You must depend on your key providers to not miss something or slip-up in any way that could put your business in jeopardy.

vXchnge has honed and developed practices that ensure all employees complete annual compliance training. Ours is not a bolt-on compliance program. It is built into the vXchnge business operating model and our business DNA.

In a number of industries such as Healthcare, Financial, Pharmaceutical, and Retail, a breach in compliance will cause significant costs and impacts. We can’t make all the bad things go away, but we can keep you in compliance with industry standards related to operating data center operations as a service.

Hackers, it seems, are everywhere. The bolder and more brazen they become, will increase the need to align and depend on competent and trusted third parties.   Third parties that demonstrate their competencies, protocols and practices into a choreographed service. Improve your readiness and preparation with us.

vXchnge stands ready to protect your business and brand!

If you have risk factors you’d like to discuss with regard to your business:

Call us at 844-VXCHNGE to learn more about the ways we can make operating your business safer. Or, write to us on our contact page

Compliance and Security Standards

Our customers’ business requirements continue to afford vXchnge to enhance and build upon our platform of practices and service to protect your investments.


The SSAE 18 standard governs internal controls over financial reporting. The Type II report includes the design and testing of controls to report on the operational effectiveness of these controls over a period of time.

SOC 2 Type II

The SOC 2 standard governs internal controls over operational controls such as physical and environmental security. It reports vXchnge’s controls relevant to security, availability, processing integrity, confidentiality, or privacy. A Type II report includes detail on vXchnge’s controls as well as the third party auditor’s detailed test procedures and results.

ISO certified logo

ISO/IEC 27001:2013

The ISO/IEC 27001:2013 certification is the most widely-accepted certification for information security controls. Through a continuously improved risk management framework, ISO/IEC 27001:2013 ensures that the appropriate people, processes, policies, and technologies are in place to detect and defend against potential data system vulnerabilities.


The Health Insurance Portability and Accountability Act (HIPAA) and the Health Information Technology for Economic and Clinical Health (HITECH) Act set national standards for the privacy and security of electronically protected healthcare information. These standards ensure that vXchnge implements and adheres to all physical, network, and process security measures related to protected healthcare information. 


The Payment Card Industry Data Security Standard (PCI DSS) is a worldwide security standard assembled by the Payment Card Industry Security Standards Council. The standard was created to help payment card industry organizations that process credit card payments and prevent credit card fraud by creating controls around data and its exposure to risk.

If you’re interested in seeing how ISO 27001 impacts business, check out our blog.

Why a Data Center?

Companies need to reduce and mitigate risks.  vXchnge services, bolstered by leading industry practices, help you reduce business risks.  Seven levels of security, industry specific compliances, Methods of Operations (MOPs) and Standards of Operations (SOPs) are all choreographed into “life line” services for your applications. vXchnge’s business intelligent platform presents our customers a real-time view into their deployment and their operational needs in supporting risk and compliance adherence.

“Security demands compliance, and compliance provides security.” This kind of attitude toward security risk mitigation and compliance keeps us focused on what’s important to protect your brand.   Data center access control, asset management controls, enhanced security protocols and real-time audits all accessible through our business intelligence platform, in\site.   Our compliance transparency is unmatched

Cybersecurity is an increasingly hot topic

You Have to Be Right All the Time

There are some major IT security risks out there, and the environment is only getting riskier. While IoT recognizes vast efficiencies of scale and provides staggering value, it is also a significant risk channel that is growing at a rapid pace. According to Gartner, there will be 26 billion machines that are Internet connected by 2018. When you add that to the realities of data loss, cybercrime and volumetric DDoS/DNS attacks, it paints a bleak future for IT protection and business continuity.

Secure the Base

At vXchnge, we realize that effective cybersecurity starts with best industry business practices. All the things we do for you stem from that foundation. The standards we uphold on your behalf drive us to carefully manage user and access controls. Your IT system and collocated equipment are subject to rigorous physical and logical security measures with at least five points of interface between the front door and your equipment. Our data centers are designed and built to industry leading specifications, giving your over 99.99999% of Uptime reliability.


Our adherence to security compliance standards creates an environment that lets us exceed and mitigate your exposure to IT risk. With vXchnge data center solutions, you get access to an array of powerful tools to help you mitigate cybersecurity threats. On your end, you can monitor and manage your colocation deployments and cloud infrastructure systems from in\site page. If you want a more proactive defensive system in place for your connected access, consider vX\defend, our solution for enterprise internet access and threat protection.

To learn full details about how vX\defend protects your business, contact us at 844-VXCHNGE