Help

If at any time you need additional assistance, or would like to review the overall capabilities of in\site, use the Help link found at the top of the page to access additional resources:

  • CONTACT US - Ask a question, report a problem, or request assistance.
  • SUPPORT FORUM – Ask questions, start a new discussion related to in\site, submit new ideas for future development of the platform, and vote on existing ideas.
  • RESOURCES
    • Documentation
      • in\site Reference guide – This document
      • Customer Handbook – Information regarding security, installation, maintenance guidelines, requests for new services, and trouble reporting
    • Videos – Quick introductions to all areas of in\site:
      • Introduction & Dashboard
      • Introduction to Security and Compliance
      • Tickets
      • Transactions
      • Data Center Inventory
      • Data Center Access Log
      • Power Usage
      • Asset Compliance
      • Data Center Floorplan
      • Bandwidth Usage
      • DNS Zone Management
      • User Management